Delete Your Froth Account
You can delete your Froth account at any time from inside the app. Deleting your account is permanent and cannot be undone.
Deleting your account in the app
Froth 2.0
- Open Froth and go to Settings.
- Tap Profile.
- Scroll to the bottom of the screen and tap Delete Account.
- Review the confirmation. If you own any groups, it shows who each group transfers to.
- Choose Delete all or Keep reports (see below).
- Confirm when prompted.
Your account is disabled and you are signed out as soon as you confirm. Cleanup of your data can continue after that and finishes within 7 days. We email you when it is complete.
Earlier versions of Froth
- Navigate to the home page.
- Tap the menu icon to open the drawer.
- Scroll to the bottom and tap the Delete Account option.
- Confirm by tapping Yes, and your account will be deleted.
Your choice: Delete all or Keep reports
- Delete all removes your account and your condition reports, including their photos and videos.
- Keep reportsremoves your account but leaves your condition reports, including their photos and videos, in Froth's public history. They are no longer linked to you and show as posted by "Former member." The content itself may still identify you.
What is deleted
When you delete your account, the following are permanently removed and cannot be restored:
- Your profile and sign-in details
- The messages and comments you posted
- Your condition reports and their photos and videos, unless you chose Keep reports
- Other photos and videos you uploaded
- Your Froth Coach credits and saved Coach analyses
- Any business profile associated with your account
- Your favorite spots and saved ordering
- Your votes on other reports, and your device location attached to reports you submitted
- Your push notification preferences and device tokens, so Froth stops sending you notifications
- Any pending group invitations you sent or received
Groups you own
A group you own transfers to the member shown on the confirmation screen. If there is no one to transfer it to, the group is archived. What other members posted is preserved.
What is retained
- If you chose Keep reports: the condition reports you posted, including their photos and videos, shown as posted by "Former member."
- Backup copies, for up to 12 months. Backups are kept only to recover from outages and are never used to restore a deleted account.
- Minimal purchase and credit transaction records, kept without your profile details, for purchase verification and refunds.
- Audio you already sent for voice dictation, which ElevenLabs retains under its own service terms.
How long it takes
Most deletions finish automatically. Some need a manual check by our team, for example to confirm who owns a sign-in or a shared file. Either way, deletion is completed within 7 days of your request.
If you cannot sign in
If you have lost access to your account and cannot complete the steps above, email us from the address associated with your account and we will process the deletion for you:
technical.support@orphanboards.com
Questions
For questions about how Froth handles your data, see our Privacy Policy, or contact us at general.inquiries@orphanboards.com or (833) 883-7684.